Shipping & Local Houston Delivery Info

• We ship Tuesday thru Saturdays.

• We ship within 24 hours on hours placed before 3PM and within 48 hours for orders placed after 3PM, or you can choose a future ship date.

• We cannot guarantee a specific arrival date however if Ground shipping is selected most shipments follow the US Ground Map Transit times below.

• Our cookies stay fresh for 10 days when kept in their wrapping.

• Because of Covid 19 we are down to a very small team.

• Please have patience with us during this difficult time as your order may be delayed.

• We share your frustration and feel your pain.

• USPS estimates transit times. They are NOT always accurate and we have no control over shipping times.

• Please be kind.  We are bakers, not in charge of USPS service.

• Please follow the tracking link email sent once your order is prepared and shipped to keep updated on the status of your shipment.

• If you need a specific future ship date, please select it while adding items to cart otherwise we will prepare you order as soon as possible (24-48 hours) and then ship immediately.

• Orders are prepared and shipped in order of us receiving them.

• Transit times start when packages are shipped not when an order is placed.

• We ship to addresses as provided and cannot replace cookies sent to a wrong address.

• Carriers don't always update tracking data immediately, please allow time for them to do so. Usually within 12 hours but it can be up to 24 hours.

• Packages can be tracked using the tracking number provided in an email you will receive once your order ships.

• Please be on the lookout for your package so your cookies don't get melted, frozen or meet some other unwanted fate! We are NOT responsible for items left unattended once they have been delivered.

• Order by 3pm for next day delivery.

• We deliver between 11-5pm daily.

• To do our part to reduce the spread of Covid19 we are currently only offering Contactless Delivery.

• We will still alert you when your order is delivered via doorbell or knocking but we will leave your order at your doorstep.

US Ground Shipment Map

• This map is for Ground shipments not 2-day Air or Next Day Air

• Transit Times Are Based on Delivery Address.

• We cannot guarantee a specific arrival date however if Ground shipping is selected most shipments follow this map.

Have a specific question? Send us an email.