• We ship Tuesday thru Saturday. Only '2nd Day Air' shipping is available on Saturdays.

• We cannot guarantee a specific arrival date however if Ground shipping is selected most shipments follow the Transit Map times below.

• Our cookies stay fresh for 7 days when kept in their original wrapping.

• Please make sure the correct delivery address is provided, and contact us immediately if a delivery address requires revision. We ship to addresses as provided and cannot replace cookies sent to a wrong or mistyped address.

• Packages can be tracked using the tracking number provided in an email you will receive once your order ships.

• Orders are prepared and shipped in order of us receiving them.

• Transit times start when packages are shipped not when an order is placed.

• Due to carrier data update systems it could up to 24 hours for tracking data to be updated.

• Please be on the lookout for your package so your cookies don't get melted, frozen or meet some other unwanted fate! We are NOT responsible for items left unattended once they have been delivered.

• Order by 3pm for next day delivery.

• We deliver between 11-4pm daily.

• To do our part to reduce the spread of Covid19 we are currently only offering Contactless Delivery.

• We will still alert you when your order is delivered via doorbell or knocking and email and text but we will leave your order at your doorstep.